A transplanted Southern Californian living in North Dakota Idaho, with some insights on life with deaf dogs, a gluten free spouse, and the occasional mischievous garden gnome. Thank you for visiting and I hope you enjoy.

Thursday, July 3, 2014

Paprika Yarrow and Awesome Customer Service from BloomingBulb.com

I wrote about some new plants that we added to the garden last summer in this post and this post last year.  These plants were root divisions that were on (huge) markdown from BloomingBulb.com.  Sadly the Arizona Sun Gallairdia didn't survive the winter, at all.  The Summer Sun Heliopsis, Paprika Yarrow, and Caradonna Salvia are mostly all thriving whilst very few of the Zing Rose Maiden Pink Dianthus made it through the winter.

Here's a photo of the Paprika Yarrow (Achillea millefolium), planted between tomatoes in the raised bed on the left and the apple trees (out of frame) on the right.  Please ignore those weeds.
A few weeks back I e-mailed the customer service department of BloomingBulb.com to tell them that some of the plants didn't live and requested a replacement.  They claim to have a "no questions asked replacement/refund" guarantee.  And do they ever.  I got a credit for the plants they no longer had in stock and a box of Zing Rose Maiden Pink Dianthus was shipped out to my house.

Their customer service was so fast and efficient though that unfortunately the box arrived when we were on vacation and the root divisions looked pretty dicey by the time we got home, so I'm in the unfortunate position of having to request a second replacement.  But BloomingBulbs' customer service was so outstanding, I don't think it'll be an issue.  For that reason they get a full Deaf Dogs and Benevolent Gnomes two thumbs up seal of approval.  I'll certainly be buying from them again. 

1 comment:

Jason said...

Always satisfying when a retailer provides quality service.